{"id":2302,"date":"2018-06-23T17:42:05","date_gmt":"2018-06-24T00:42:05","guid":{"rendered":"https:\/\/2018.sacramento.wordcamp.org\/?post_type=wcb_session&#038;p=2302"},"modified":"2018-06-24T13:22:21","modified_gmt":"2018-06-24T20:22:21","slug":"dealing-with-problem-clients","status":"publish","type":"wcb_session","link":"https:\/\/sacramento.wordcamp.org\/2018\/session\/dealing-with-problem-clients\/","title":{"rendered":"Dealing With Problem Clients: Fencing In The Friendly Monsters"},"content":{"rendered":"<p>Spend time talking with a group of web business owners and the conversation will inevitably include someone\u2019s unfortunate experience with a terrible client. Most web pros have a story or two (or eight). While bad clients can\u2019t be completely avoided, there are strategic steps any business owner can take to contain the impact of a bad client. In this session, Nathan will explain the how to create a system that preserves workflow and keeps problem clients in check.<\/p>\n<p>Takeaways for this session include:<\/p>\n<ul>\n<li>Four strategies that will keep problem clients in check<\/li>\n<li>Five monsters you should know and how to contain them<\/li>\n<li>The payoff of protecting your business by building good fences<\/li>\n<\/ul>\n<p><strong>Skill Level:<\/strong> All<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Spend time talking with a group of web business owners and the conversation will inevitably include someone\u2019s unfortunate experience with a terrible client. Most web pros have a story or two (or eight). While bad clients can\u2019t be completely avoided, there are strategic steps any business owner can take to contain the impact of a &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/sacramento.wordcamp.org\/2018\/session\/dealing-with-problem-clients\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Dealing With Problem Clients: Fencing In The Friendly Monsters&#8221;<\/span><\/a><\/p>\n","protected":false},"author":8303970,"featured_media":0,"template":"","meta":{"_crdt_document":"","jetpack_post_was_ever_published":false,"_wcpt_session_time":1537053000,"_wcpt_session_duration":3000,"_wcpt_session_type":"session","_wcpt_session_slides":"","_wcpt_session_video":"","_wcpt_speaker_id":[757],"footnotes":""},"session_track":[161614],"session_category":[],"class_list":["post-2302","wcb_session","type-wcb_session","status-publish","hentry","wcb_track-room-a"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9umQf-B8","session_date_time":{"date":"September 15, 2018","time":"4:10 pm"},"session_speakers":[{"id":"757","slug":"nathan-ingram","name":"Nathan Ingram","link":"https:\/\/sacramento.wordcamp.org\/2018\/speaker\/nathan-ingram\/"}],"session_cats_rendered":null,"_links":{"self":[{"href":"https:\/\/sacramento.wordcamp.org\/2018\/wp-json\/wp\/v2\/sessions\/2302","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sacramento.wordcamp.org\/2018\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/sacramento.wordcamp.org\/2018\/wp-json\/wp\/v2\/types\/wcb_session"}],"version-history":[{"count":2,"href":"https:\/\/sacramento.wordcamp.org\/2018\/wp-json\/wp\/v2\/sessions\/2302\/revisions"}],"predecessor-version":[{"id":2514,"href":"https:\/\/sacramento.wordcamp.org\/2018\/wp-json\/wp\/v2\/sessions\/2302\/revisions\/2514"}],"speakers":[{"embeddable":true,"href":"https:\/\/sacramento.wordcamp.org\/2018\/wp-json\/wp\/v2\/speakers\/757"}],"author":[{"embeddable":true,"href":"https:\/\/sacramento.wordcamp.org\/2018\/wp-json\/wporg\/v1\/users\/nathaningram"}],"wp:attachment":[{"href":"https:\/\/sacramento.wordcamp.org\/2018\/wp-json\/wp\/v2\/media?parent=2302"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/sacramento.wordcamp.org\/2018\/wp-json\/wp\/v2\/session_track?post=2302"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/sacramento.wordcamp.org\/2018\/wp-json\/wp\/v2\/session_category?post=2302"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}